What We Collect and Why It Matters for Your Account
When you open an account with us, we collect the information you provide during registration — name, contact details, and identity verification data — along with records of how your account is used. Payment activity processed through DANA, OVO, and GoPay generates transaction logs that we
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retain for account reconciliation and security verification. When you contact our support team, that correspondence is stored to maintain continuity across interactions. Device and session data — including your IP address, browser type, and the pages you visit — are collected automatically. This helps us detect
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unusual login patterns and protect your account from unauthorised access. We do not sell this data or share it with advertising networks. Cookies and similar tracking tools are used to keep your session active and to remember preferences like your preferred payment method. You can manage
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cookie settings through your browser at any time, though disabling certain cookies may affect how account pages load. Our data practices apply to accounts registered in Indonesia and are subject to local law and eligible regions. Where local regulation requires specific handling — for example, the
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retention of financial transaction records — we follow those requirements. If you are in Bekasi, Tangerang, or anywhere across Indonesia, the same policy applies to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.